Privacy Policy

1. Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on the subject of data protection, please refer to our privacy policy listed below this text.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. Their contact details can be found in the “Information on the responsible body” section of this privacy policy.

How do we collect your data?

Your data is collected when you provide it to us. This may include, for example, data that you enter in a contact form.

Other data is collected automatically or with your consent when you visit the website by our IT systems. This is primarily technical data (e.g., Internet browser, operating system, or time of page view). This data is collected automatically as soon as you enter this website.

How do we use your data?

Some of the data is collected to ensure that the website functions correctly. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient, and purpose of your stored personal data at any time and free of charge. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

Please feel free to contact us at any time if you have any further questions on this topic or on data protection in general.

Analytics tools and third-party tools

When you visit this website, your surfing behavior may be statistically evaluated. This is primarily done using so-called analysis programs.

Detailed information about these analysis programs can be found in the following privacy policy.

2. Hosting

This website is hosted externally. The personal data collected on this website is stored on the servers of the host/hosts. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses, and other data generated via a website.

External hosting is carried out for the purpose of fulfilling contracts with our potential and existing customers (Art. 6 (1) (b) GDPR) and in the interest of secure, fast, and efficient provision of our online services by a professional provider (Art. 6 (1) (f) GDPR). If consent has been requested, processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR and § 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user's terminal device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

Our host(s) will only process your data to the extent necessary to fulfill their service obligations and will follow our instructions regarding this data.

We use the following host(s):

Odoo S.A.

Chaussée de Namur, 40

1367 Grand-Rosière

Belgium

VAT: BE0477472701

We use the following order processing providers:

We have entered into a data processing agreement (DPA) for the use of the aforementioned service. This is a contract required by data protection law, which ensures that it processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

3. General Information and Mandatory Information

Data protection

The operators of this site take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations as well as this privacy policy.

If you use this website, various personal data will be collected. Personal data is information that can be used to identify you personally. This privacy policy explains what data we collect and how we use it. It also explains how and for what purpose this occurs. We would like to point out that data transmission over the internet (e.g., when communicating via email) may have security vulnerabilities. A complete protection of data from access by third parties is not possible.

Notice regarding the responsible party

The responsible party for data processing on this website is:

Heiko Löwen

Mansfeldstraße 3

91056 Erlangen

Telefon: +4914150663469

E-Mail: heiko.loewen@architypestudios.de

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage duration

Unless a more specific retention period is stated within this privacy policy, your personal data will remain with us until the purpose for processing the data no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted, provided we do not have any other legally permissible reasons for retaining your personal data (e.g., tax or commercial retention periods); in the latter case, deletion will occur after these reasons no longer apply.

General information on the legal basis for data processing on this

Website

If you have consented to the processing of your data, we process your personal data based on Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR, provided that special categories of data are processed under Article 9(1) of the GDPR. In the case of explicit consent for the transfer

The processing of personal data in third countries is also based on Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or to access information on your device (e.g., via device fingerprinting), the data processing is additionally based on § 25 para. 1 TDDDG. Consent can be revoked at any time. If your data is necessary for the fulfillment of a contract or for the execution of pre-contractual measures, we process your data based on Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if it is necessary for the fulfillment of a legal obligation based on Art. 6 para. 1 lit. c GDPR. Data processing may also occur based on our legitimate interest according to Art. 6 para. 1 lit. f GDPR. The relevant legal bases applicable in each individual case will be provided in the following paragraphs of this privacy policy.

Note on data transfer to third countries that are not considered safe under data protection law as well as

the transfer to US companies that are not DPF certified

We use, among other things, tools from companies based in third countries that are not considered safe from a data protection perspective, as well as US tools whose providers are not certified under the EU-US Data Privacy Framework (DPF). When these tools are active, your personal data may be transferred to and processed in these countries. We would like to point out that in data protection unsafe third countries, no level of data protection comparable to that of the EU can be guaranteed.

We would like to point out that the USA, as a safe third country, generally has a level of data protection comparable to that of the EU. A data transfer to the USA is permissible if the recipient has a certification under the "EU-US Data Privacy Framework" (DPF) or has suitable additional guarantees. Information on transfers to third countries, including data recipients, can be found in this privacy policy.

Recipient of personal data

As part of our business activities, we collaborate with various external entities. In some cases, it is also necessary to transmit personal data to these external entities. We only share personal data with external entities when it is necessary for the fulfillment of a contract, when we are legally obligated to do so (e.g., sharing data with tax authorities), when we have a legitimate interest in the disclosure under Article 6(1)(f) of the GDPR, or when another legal basis permits the data transfer. When using processors, we only share our customers' personal data based on a valid contract for data processing. In the case of joint processing, a contract for joint processing will be established.

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You can revoke any consent you have already given at any time. The legality of the data processing that occurred prior to the revocation remains unaffected by the revocation.

Right to object to data collection in special cases as well as against

Direct marketing (Art. 21 GDPR)

IF THE DATA PROCESSING IS BASED ON ART. 6 PAR. 1 LIT. E OR F OF THE GDPR, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. YOU CAN FIND THE RELEVANT LEGAL BASIS FOR THE PROCESSING IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING IS NECESSARY FOR THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION UNDER ART. 21 PAR. 1 OF THE GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA CONCERNING SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION UNDER ART. 21 PARA. 2 GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of violations of the GDPR, affected individuals have the right to lodge a complaint with a supervisory authority, particularly in the member state of their habitual residence, their place of work, or the location of the alleged violation. The right to complain exists without prejudice to any other administrative or judicial remedies.

Right to data portability

You have the right to request that data we process automatically based on your consent or in fulfillment of a contract be provided to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.

Information, Correction, and Deletion

You have the right, under applicable legal provisions, to request free information at any time about your stored personal data, its origin and recipients, and the purpose of data processing, as well as the right to correction or deletion of this data if applicable. You can contact us at any time regarding this and any further questions about personal data.

Right to restriction of processing

You have the right to request the restriction of processing your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:

If you dispute the accuracy of your personal data stored with us, we generally need time to verify this. During the verification period, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you require it for the exercise, defense, or assertion of legal claims, you have the right to request the restriction of processing your personal data instead of deletion.
If you have lodged an objection under Article 21(1) of the GDPR, a balancing of interests between yours and ours must be carried out. As long as it is not yet clear whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, such data – aside from their storage – may only be processed with your consent or for the establishment, exercise, or defense of legal claims, or to protect the rights of another natural or legal person, or for reasons of significant public interest of the European Union or a member state.

SSL or TLS encryption

This page uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address bar of the browser changes from "http://" to "https://" and by the lock symbol in your browser's address bar.

If SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

Objection to advertising emails

The use of contact data published in accordance with the legal notice obligation for the purpose of sending unsolicited advertising and informational materials is hereby objected to. The operators of the sites expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as through spam emails.

4. Data collection on this website

Cookies

Our websites use so-called "cookies." Cookies are small data packets and do not harm your device. They are either temporarily stored for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted after your visit ends. Permanent cookies remain stored on your device until you delete them yourself or an automatic deletion occurs through your web browser.

Cookies can come from us (first-party cookies) or from third parties (so-called third-party cookies). Third-party cookies enable the integration of certain services from third parties within websites (e.g., cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies can be used to analyze user behavior or for advertising purposes.

Cookies that are necessary for the execution of the electronic communication process, for providing certain functions you desire (e.g., for the shopping cart function), or for optimizing the website (e.g., cookies for measuring web audience) are stored based on Art. 6 para. 1 lit. f GDPR, unless another legal basis is provided. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of their services. If consent for the storage of cookies and comparable recognition technologies has been requested, processing will occur solely on the basis of this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDG); consent can be revoked at any time.

You can configure your browser to be informed about the setting of cookies and allow cookies only on a case-by-case basis, exclude the acceptance of cookies for specific cases or in general, and enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

You can find out which cookies and services are used on this website in this privacy policy.

Server log files

The provider of the sites automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Browser type and browser version
used operating system
Referrer URL
Hostname of the accessing computer
Time of the server request
IP address

Combining this data with other data sources is not carried out. The collection of this data is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of their website – for this purpose, server log files must be collected.

Contact form

If you send us inquiries via the contact form, your information from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent.

The processing of this data is based on Article 6(1)(b) of the GDPR, insofar as your request is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of inquiries directed to us (Article 6(1)(f) of the GDPR) or on your consent (Article 6(1)(a) of the GDPR) if it has been requested; consent can be revoked at any time.

The data you entered in the contact form will remain with us until you request its deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions – particularly retention periods – remain unaffected.

Inquiry by email, phone, or fax

If you contact us by email, phone, or fax, your inquiry, including any personal data resulting from it (name, inquiry), will be stored and processed by us for the purpose of handling your request. We do not share this data without your consent.

The data you have sent to us via contact inquiries will remain with us until you request its deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been fully processed). Mandatory legal provisions – particularly statutory retention periods – remain unaffected.

Communication via WhatsApp

For communication with our customers and other third parties, we use the instant messaging service WhatsApp, among others. The provider is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

The communication takes place through end-to-end encryption (peer-to-peer), which prevents WhatsApp or any other third parties from accessing the content of the communications. However, WhatsApp does have access to metadata generated during the communication process (e.g., sender, recipient, and time). We also point out that WhatsApp, according to its own statement, shares personal data of its users with its parent company Meta, which is based in the USA. Further details on data processing can be found in WhatsApp's privacy policy at:https://www.whatsapp.com/legal/#privacy-policy.

The use of WhatsApp is based on our legitimate interest in achieving the fastest and most effective communication with customers, prospects, and other business and contractual partners (Art. 6 para. 1 lit. f GDPR). If consent has been requested, data processing is carried out solely on the basis of that consent; it can be revoked at any time with effect for the future.

The communication content exchanged between and on WhatsApp will remain with us until you request deletion, revoke your consent for storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions – especially retention periods – remain unaffected.

Calendly

On our website, you have the opportunity to schedule appointments with us. For booking appointments, we use the tool "Calendly." The provider is Calendly LLC, 271 17th St NW, 10th Floor, Atlanta, Georgia 30363, USA (hereinafter referred to as "Calendly").

For the purpose of booking an appointment, please enter the requested information and your preferred date into the designated form. The entered data will be used for planning, conducting, and if necessary, for the follow-up of the appointment. The appointment data will be stored for us on the servers of Calendly, whose privacy policy you can view here: https://calendly.com/de/pages/privacy.

The data you have entered will remain with us until you request its deletion, revoke your consent to storage, or the purpose for data storage no longer applies. Mandatory legal provisions – particularly retention periods – remain unaffected.

The legal basis for data processing is Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in facilitating a straightforward appointment scheduling process with interested parties and customers. If consent has been requested, processing will occur solely on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TTDSG, to the extent that the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) as defined by the TTDSG. Consent can be revoked at any time.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. You can find details here:https://calendly.com/pages/dpa.

We use the following order processing providers:

5. Social Media

Instagram

Features of the Instagram service are integrated on this website. These features are offered by Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland.

If the social media element is active, a direct connection is established between your device and the Instagram server. This allows Instagram to receive information about your visit to this website.

If you are logged into your Instagram account, you can link the content of this website to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to this website with your user account. We would like to point out that as the provider of the pages, we have no knowledge of the content of the transmitted data or how it is used by Instagram.

The use of this service is based on your consent according to Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. Consent can be revoked at any time.

As far as personal data is collected on our website using the tool described here and forwarded to Facebook or Instagram, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its transfer to Facebook or Instagram. The processing that occurs after the forwarding by Facebook or Instagram is not part of the joint responsibility. The obligations we share have been documented in an agreement on joint processing. You can find the text of the agreement at:

https://www.facebook.com/legal/controller_addendumAccording to this agreement, we are responsible for providing data protection information when using the Facebook or Instagram tools and for the data protection-compliant implementation of the tools on our website. Facebook is responsible for the data security of the Facebook or Instagram products. You can assert your rights as a data subject (e.g., requests for information) regarding the data processed by Facebook or Instagram directly with Facebook. If you assert your rights as a data subject with us, we are obligated to forward these to Facebook.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission.

Details can be found here:

https://www.facebook.com/legal/EU_data_transfer_addendum,

https://privacycenter.instagram.com/policy/ and

https://de-de.facebook.com/help/566994660333381.

For more information, please see Instagram's privacy policy:

https://privacycenter.instagram.com/policy/.

The company has a certification under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the United States that aims to ensure compliance with European data protection standards for data processing in the U.S. Every company certified under the DPF commits to adhering to these data protection standards.

For more information on this, please contact the provider at the following link:

https://www.dataprivacyframework.gov/s/participant-search/participantdetail?contact=true&id=a2zt0000000GnywAAC&status=Active

On this website, we use elements of the social network Pinterest, which is operated by Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland.

If you visit a page that contains such an element, your browser establishes a direct connection to Pinterest's servers. This social media element transmits log data to Pinterest's server in the USA. This log data may include your IP address, the address of the

visited websites that also contain Pinterest features, type and settings of the browser, date and time of the request, your usage of Pinterest, as well as cookies.

The use of this service is based on your consent according to Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. Consent can be revoked at any time.

For more information on the purpose, scope, and further processing and use of data by Pinterest, as well as your related rights and options for protecting your privacy, please refer to Pinterest's privacy policy:

https://policy.pinterest.com/de/privacy-policy.

This website uses elements of the LinkedIn network. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.

Each time a page of this website that contains elements from LinkedIn is accessed, a connection to LinkedIn's servers is established. LinkedIn is informed that you have visited this website with your IP address. If you click the "Recommend" button from LinkedIn and are logged into your LinkedIn account, LinkedIn can associate your visit to this website with you and your user account. We would like to point out that as the provider of the pages, we have no knowledge of the content of the transmitted data or how it is used by LinkedIn.

If consent has been obtained, the use of the aforementioned service is based on Article 6(1)(a) of the GDPR and Section 25 of the TTDSG. Consent can be revoked at any time. If no consent has been obtained, the use of the service is based on our legitimate interest in achieving the broadest possible visibility on social media.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. You can find details here:https://www.linkedin.com/help/linkedin/answer/62538/datenubertragung-aus-der-eu-dem-ewr-und-der-schweiz?lang=de

For more information, please refer to LinkedIn's privacy policy at:https://www.linkedin.com/legal/privacy-policy.

6. Newsletter

Newsletter data

If you would like to receive the newsletter offered on the website, we need your email address as well as information that allows us to verify that you are the owner of the provided email address and that you agree to receive the newsletter. No additional data will be collected, or only on a voluntary basis. We use this data solely for the purpose of sending the requested information and do not share it with third parties.

The processing of the data entered in the newsletter registration form is carried out exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke the consent given for the storage of the data, the email address, and their use for sending the newsletter at any time, for example, via the "Unsubscribe" link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation. The data you provided for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter with us or the newsletter service provider, and will be deleted after the newsletter is canceled or after the purpose has been fulfilled from the newsletter distribution list. We reserve the right to delete or block email addresses from our newsletter distribution list at our discretion within the framework of our legitimate interest according to Art. 6 para. 1 lit. f GDPR.

Data that has been stored with us for other purposes remains unaffected by this.

After you unsubscribe from the newsletter distribution list, your email address may be stored in a blacklist with us or the newsletter service provider, if this is necessary to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be combined with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest in accordance with Article 6(1)(f) of the GDPR). The storage in the blacklist is not time-limited. You can object to the storage if your interests outweigh our legitimate interest.

7. Plugins and Tools

YouTube with enhanced privacy

This website embeds videos from the YouTube website. The operator of the website is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

If you visit one of these websites that embed YouTube, a connection to YouTube's servers will be established. The YouTube server is informed about which of our pages you have visited. If you are logged into your YouTube account, you allow YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

We use YouTube in enhanced privacy mode. Videos played in enhanced privacy mode are, according to YouTube, not used for personalizing browsing on YouTube. Ads displayed in enhanced privacy mode are also not personalized. No cookies are set in enhanced privacy mode. Instead, so-called local storage elements are stored in the user's browser, which contain personal data similar to cookies and can be used for recognition. You can find details about enhanced privacy mode here:

https://support.google.com/youtube/answer/171780.

Subsequent to the activation of a YouTube video, additional data processing operations may be triggered, over which we have no control.

The use of YouTube is in the interest of presenting our online offerings in an appealing manner. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of the TDDG. Consent can be revoked at any time.

For more information about data protection on YouTube, you can find it in their privacy policy at:

https://policies.google.com/privacy?hl=de.

The company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the United States that aims to ensure compliance with European data protection standards for data processing in the U.S. Every company certified under the DPF commits to adhering to these data protection standards. For more information, you can contact the provider at the following link:

https://www.dataprivacyframework.gov/participant/5780.

Google Fonts

This page uses so-called Google Fonts, provided by Google, for a consistent display of fonts. When you access a page, your browser loads the necessary fonts into its browser cache to correctly display text and fonts.

For this purpose, the browser you are using must connect to Google's servers. This allows Google to learn that this website has been accessed via your IP address. The use of Google Fonts is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in the uniform presentation of the font on their website. If consent has been requested, processing will only take place based on Article 6(1)(a) of the GDPR and Section 25(1) of the TDDG, as far as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) in the sense of the TDDG. Consent can be revoked at any time.

If your browser does not support Google Fonts, a default font from your computer will be used.

For more information about Google Fonts, please visit

https://developers.google.com/fonts/faq and in Google's privacy policy:

https://policies.google.com/privacy?hl=de.

https://www.dataprivacyframework.gov/participant/5780.

8. Audio and Video Conferences

Data processing

For communication with our customers, we use online conference tools among others. The specific tools we use are listed below. If you communicate with us via video or audio conference over the internet, your personal data will be collected and processed by us and the provider of the respective conference tool.

The conference tools collect all data that you provide/use to utilize the tools (email address and/or your phone number). Furthermore, the conference tools process the duration of the conference, the start and end time of participation in the conference, the number of participants, and other "context information" related to the communication process (metadata).

Furthermore, the provider of the tool processes all technical data necessary for the execution of online communication. This particularly includes IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker, as well as the type of connection.

If content is exchanged, uploaded, or otherwise provided within the tool, it will also be stored on the servers of the tool providers. Such content includes, in particular, cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared during the use of the service.

Please note that we do not have full control over the data processing operations of the tools used. Our options are largely determined by the corporate policies of the respective providers. Further information on data processing by the conference tools can be found in the privacy statements of the tools used, which we have listed below this text.

Purpose and Legal Basis

The conference tools are used to communicate with prospective or existing contractual partners or to offer specific services to our customers (Art. 6 para. 1 lit. b GDPR). Furthermore, the use of the tools serves to generally simplify and accelerate communication with us or our company (legitimate interest in the sense of Art. 6 para. 1 lit. f GDPR). If consent has been requested, the use of the relevant tools is based on that consent; consent can be revoked at any time with effect for the future.

Storage duration

The data collected directly by us through the video and conference tools will be deleted from our systems as soon as you request deletion, revoke your consent for storage, or the purpose for data storage no longer applies. Stored cookies will remain on your device until you delete them. Mandatory legal retention periods remain unaffected.

We have no influence over the storage duration of your data, which is stored by the operators of the conference tools for their own purposes. For details, please contact the operators of the conference tools directly.

Used Conference Tools

We use the following conference tools:

Zoom

We use Zoom. The provider of this service is Zoom Communications Inc., San Jose, 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, USA. For details on data processing, please refer to Zoom's privacy policy:https://zoom.us/de-de/privacy.html.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. You can find details here:https://zoom.us/de-de/privacy.html.